Who Do You Contact? If there is anything at all you are unsure of throughout this site, our professional team of staff will be on hand to help during business hours. If you need assistance outside of business hours, please call us and leave a message and we will get back to you. Alternatively you can e-mail us at:
shop@doubleimage.co.uk
It's simple and easy to order - choose the picture you want, fill in your details on the order form and choose wether to securely pay online or over the phone.
After Ordering, How long Before I get My Images?
Your order will be e-mailed to you within the same day of ordering as our order system is checked every 2-3 hours.
What If I Need Images of a Higher Resolution?
This isn't a problem - all you have to do is contact us on the freecall number or send us an e-mail and one of our team will get back to you, usually within the same day.
Royality Free Licenses
When you purchase a photograph using our online system you will be purchasing L Standard photographs which will be 300 dpi and should be high enough resolution for most printing projects if you require bigger images -
1. place an order but do not pay for it
2. then call 0808 144 2926 and our sales staff will get you a price for larger images or vector / extended licenses that you require.
| Royalty Free Licenses | XS Standard | S Standard | M Standard | L Standard | XL Standard | XXL Standard | XXXL Standard | Vectors | Extended | |
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| Dimension in Megapixel (about) | 0.12 MP | 0.5 MP | 2 MP | 4 MP | 8 MP | 16 MP | +30 MP | Any Size | Original Size | |
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| Web Site / Blog Illustration |  |
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| Printed Document | |
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| Printed Decoration | |
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License and Image Size Formats
Once you have purchased and paid for images we cannot refund you. Therefore it is important to get the correct size of image first time. The chart below should assist you in making the correct choice.
Image is suitable for use at this size
Image may be large enough for this use, depending on your quality needs
Image will not be large enough for this use
| Format | Web | Web / TV | B5 | B4 | B3 | B2 | B1 | B0 | Very large format |
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| Dimension | 300 x 400 pixels | 640 x 480 pixels | 6.9" x 9.8" | 9.8" x 13.9" | 13.9" x 19.7" | 19.7" x 27.8" | 27.8" x 39.4" | 39.4" x 55.7" | Billboard |
| XS Standard | |
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| S Standard | |
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| M Standard | |
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| L Standard | |
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| XL Standard | |
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| XXL Standard | |
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| XXXL Standard | |
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Double Image Designs Ltd
2318 Dumbarton Road
Yoker, Glasgow, G14 0JS
Freephone: 0808 144 2926
Telephone: 0141 954 2307
FAX:
0141 954 5365E-mail: shop@doubleimage.co.uk
Customer Service:
Telephone: 0141 954 2307
E-mail: shop@doubleimage.co.uk
Web site questions:
Telephone: 0141 954 2307
E-mail: shop@doubleimage.co.uk
